Privacy Policy
Last updated: January 2026
1. Introduction
Metro Tyre & Recovery ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and location when you contact us for services.
- Vehicle Information: Vehicle make, model, registration, and tyre size for service purposes.
- Payment Information: Payment details when you pay for our services.
- Usage Data: Information about how you use our website, including IP address and browser type.
3. How We Use Your Information
We use the information we collect to:
- Provide our tyre and recovery services
- Process payments and send invoices
- Communicate with you about your service requests
- Improve our services and customer experience
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services (e.g., sharing your location with our technicians) or as required by law.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: