Frequently Asked Questions

We cover all of Greater London, the M25, and up to 50+ miles beyond. This includes areas like Brighton, Cambridge, Oxford, Reading, and everywhere in between. If you're unsure, just give us a call and we'll confirm.

Yes! We operate 24 hours a day, 7 days a week, 365 days a year. Whether it's 3am on Christmas Day or rush hour on a Monday, we're here to help.

We typically arrive within 30-60 minutes across Greater London. Response times may vary during peak periods or for locations further from central London, but we'll always give you an accurate ETA when you call.

No. You only pay once the job is complete and you're satisfied. We accept all major debit and credit cards on-site.

We carry a wide range of common tyre sizes in our vans. For less common sizes, we can usually source and fit within a few hours. Let us know your tyre size when you call.

We offer budget, mid-range, and premium brands including Michelin, Continental, Pirelli, Bridgestone, and quality budget options. We'll discuss options and pricing before any work begins.

If the puncture is in the tread area and meets safety standards, we can often repair it for less than a replacement. We'll assess and advise you honestly on the best option.

Prices vary depending on tyre size and brand. Budget tyres typically start from around £60-80 fitted, mid-range from £80-120, and premium from £120+. We'll always quote before starting work.

We recover cars, vans, SUVs, 4x4s, and motorcycles. For larger commercial vehicles, please call to discuss your requirements.

We can tow to your home, a garage of your choice, or any other location within our coverage area. Just let us know where you need it taken.

Yes, all vehicles are fully insured while in our care. We have £5 million public liability insurance for your peace of mind.

When done correctly with proper equipment, a jump start is completely safe. Our technicians use professional tools and follow correct procedures to protect your vehicle's electronics.

If your battery can't hold a charge, we can fit a replacement battery on the spot. We carry a range of quality batteries suitable for most vehicles.

Jump start prices typically start from around £50-70 depending on your location. If you need a new battery, we'll quote separately for supply and fitting.

DON'T start the engine or turn on the ignition. This is crucial to prevent damage. Call us immediately and we'll come to drain the wrong fuel and get you going again.

Stop as soon as it's safe to do so. The sooner you stop, the less potential damage. We can still help — call us immediately.

The fuel drain process typically takes 20-30 minutes depending on tank size and fuel level. We'll have you back on the road as quickly as possible.

We accept all major debit and credit cards including Visa, Mastercard, and American Express. A deposit (booking/dispatch fee) is required to dispatch a technician. The remaining balance is paid to the technician on arrival by card or cash upon completion of service.

Our pricing is transparent and all-inclusive. We'll give you a full quote over the phone before dispatching a technician, so you know exactly what you'll pay.

Yes, all prices we quote include VAT. There are no hidden fees or surprise charges.